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Contact

A person answers.

One address for everything. Say which product and, if it is an install question, which NinjaTrader build.

support@dsuniverse.net

New York City · replies during US market hours, usually the same day.

  • Before you buy

    Which tool fits what you trade, what it needs to run, what it does not do.

  • Installing

    Import, first-run settings, themes, and getting a product onto the right chart.

  • Licenses

    Activation, a wrong or changed NinjaTrader email, and anything to do with your order. A license belongs to your NinjaTrader account, so a new computer needs nothing from us.